"We wanted to raise the bar a bit and right from the way in which we recruited the communications staff, to my own commitment to French, we've tried to build a communications team that is fluently bilingual.

VOA: standard.2010.02.25

Employee engagement is said to be a modernised way of measuring job satisfaction, taking in staff commitment to an organisation.

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He said staff commitment was "very high" and that a number of changes were being made to processes and services to ensure the trust improved in its performance.

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Lynne feels that the long hours at Dartington result from the staff's commitment.

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