Take the staff at my local grocery store. In a typical visit someone will fumble your credit card; forget what's in stock or where it goes; enter the wrong price; or ignore the basics of bagging.

例如本地一家杂货店的职员，笨拙地操作你的信用卡，记不住哪些商品有存货哪些没有，输错价格，忽视包装的细节。

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He goes out of his way for someone like me and my parents because he had to explain to them what was wrong with me and do lots of different tests to find the medicine to heal me.

他帮助了我和我父母，他向我们解释到底问题是什么，做了很多试验来找到能有效地药物。

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The driver now knows someone has his details and he will be in serious trouble if anything goes wrong.

这样司机就知道，别人清楚他的底细，如果出什么问题，他是跑不了。

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If someone is always to blame, if every time something goes wrong someone has to be punished, people quickly stop taking risks.

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