In this article you found out about what makes a solution service-oriented, and what this actually means when you look inside.

在本文中，我们了解了什么让解决方案具有面向服务的特征以及其实际意义。

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Then, identify who will use the solution, product, or service.

然后确认谁将运用这个方案、产品或服务。

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This is IBM's commercially-available best practices content for service solution design.

这是IBM服务解决方案设计的商业化最佳实践内容。

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So our mission is to get to know those customers, get to understand what is important to them from a product, solution and service support standpoint.

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Oracle gets a full-feature, on-demand customer service solution which has been a hole in their current offering.

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Vidyo also recently announced a solution that allows service providers to virtualize its VidyoRouter architecture, enabling massive deployment through a Video-as-a-Service model.

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