Ever rung a colleague or client and found that the only response your questions are soliciting is the occasional "Hmmm"?

在给同事或客户打电话时，有没有碰到过对你所有的提问，对方只是时不时的“哼”一声？

youdao

The overhaul is in response to customer feedback the Yum Brands chains began soliciting aggressively in 2000 after Novak was named chief executive of the company, then called Tricon.

FORBES: Magazine Article