...2)硬体品质(hardware qualities)是指顾客看得见的有形品质，如服务设 备、场所布置、照明亮度；(3)软体品质(software qualities)是指顾客看得见的作 业品质，含顾客沟通与服务展现、结帐速度与正确性、服务人员之服装仪容 等；(4)及时反应(time promptness)是...
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软件质量（software qualities）：顾客看得见的软性质量。如账单金额算错、 拿错商品等。
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The researches have already focused on the quantitative evaluation and forecast of the software reliability, which is the important criterion in checking the software qualities.
软件可靠性作为衡量软件质量的重要特性，其定量评估和预测已成为人们关注和研究的焦点。
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These are the qualities of living things, not voice-activate querying software, which is what Siri really is.
FORBES: Age of Context: Draft Introduction
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