It's so tempting to be rude to people you hate, but don't let anger and hatred divide people into good and bad.
每个人都会很容易对自己讨厌的人粗鲁,但是不要让愤怒和憎恶来区分好人和坏人。
Oprah: I love this idea of deep listening, because often when someone comes to you and wants to vent, it's so tempting to start giving advice.
欧普拉:我喜欢深深的倾听这一方式,因为经常有人找你想渲泄一番,我就有给出建议的强烈冲动。
By making the search mechanism so easy, it's tempting to simply enter one piece of information.
搜索机制变得如此简单,让我们倾向于仅输入一条信息。
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