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We are close to the realization of the smart home and the smart office, when we will never again have to walk into a dark room or a cold building.
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Until quite recently, every smart office block in Sao Paulo used to employ an "ascensorista" - a person whose sole job was to ride up and down in the lifts all day, pushing buttons that the occupants could easily have pressed for themselves.
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In a smart downtown office in the southern Indian city of Bangalore dozens of Indian graduates work for ICICI OneSource.
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