The smart robot in the restaurant always catches the customers' eyes.

餐厅里的智能机器人总是能吸引顾客的眼球。

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Customers are demanding smart phone and tablet applications so they can access companies' key applications.

客户需要智能手机和平板应用程序，以便他们可以访问公司的关键应用。

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So far the pioneer is Italy, where the main utility, Enel, has deployed more than 30m smart meters to its customers since 2001.

迄今为止，意大利是这方面的先行者，那里主要电力公司Enel自2001年以来，已经为其用户安装了三千多万智能电表。

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But as author Michael Hinshaw points out in his book Smart Customers, Stupid Companies and in a recent blog post, that gap is no longer tenable.

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The company reported that it also saw new orders for smart phones from existing customers and new smart phone projects with handset manufacturers expanded, along with new tablets and other products, which drove increase and profit in the assembly services and handset business.

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Customers with smart thermostats reduced their usage by 27%, and customers with gateway systems, which adjust the electricity use of multiple appliances, reduced their usage by 43% during the peak hours.

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