Be in charge of the OMCR system installation, hardware and software test, troubleshooting, daily maintenance, customer training and site technical support;

负责OMCR工程的系统安装，硬件和软件调测，解决故障，日常维护，客户培训和现场技术支持；

youdao

Be in charge of the BSS system installation supervision, hardware and software test, troubleshooting, daily maintenance, customer training and site technical support;

负责BSS工程的安装督导，硬件和软件调测，解决故障，日常维护，客户培训和现场技术支持；

youdao

Prepare quotation and tendering documents; manage and coordinate on site; technical support.

准备工程报价和投标文件；现场管理和协调；技术支持。

youdao

The Internet also helps Dell provide better and cheaper technical support with technology that allows buyers to log on to a Web site for instant answers and software fixes (see box, opposite).

FORBES: PCs for the masses

According to the ruling, the company made many customers who had signed up for on-site repairs dismantle and fix their own computers, as well as trying to discourage customers from contacting technical support.

FORBES: N.Y. Court: Dell Deceived Customers