This certainly is a core aspect for all companies and should help SilkRoad get traction with customers.

FORBES: SilkRoad: Software With a Smile

SilkRoad also has built a complete suite for traditional human resources (HR) functions.

FORBES: SilkRoad: Software With a Smile

Other Windy City players that have made headlines in recent months include (though not in as infamous a fashion as Groupon) mobile marketing firm Vibe Media, food delivery and restaurant finder company GrubHub, online trading platform optionMONSTER (home of tradeMONSTER) and personnel management software company SilkRoad.

FORBES: Tech Startup City: G2 Crowd in Chicago