Whencustomersasked forperformance, theywerefacedwith shrinkingbatchwindowsandhad tofitmore and more maintenance into smaller and smaller maintenance windows.
There are, I am told, around 30 to 35 care homes that Southern Cross would have wanted to close in any circumstances either because they are too small, older and not quite fit for purpose or because they are in areas where the elderly population is shrinking.