In October 2011, just four months after the Morton memo was issued, Napolitano delivered a speech at American University in which sheboasted that the Department of Homeland Security was on track to set a new record for deportations in the 2011 fiscal year.
She advised the others to camouflage complaints as "positive" feedback and boasted that she was planning to deceptively fire off another e-mail from another account, in a lame attempt to misrepresent the few as many.