Time management requires balancing the importance of group discussion and thorough explanations with the need to accomplish all session objectives.
时间管理要求，平衡小组讨论的重要性和未完成所有课程目标所做必要解释的关系。
Objectives: At the end of this session reservation sales agent will know the procedure of processing busy line.
目的： 在课程结束的时候预订部销售文员应懂得处理占线电话的程序。
Objectives: at the end of this session reservation sales agent will know how to manage guest profile properly.
目的：在课程结束的时候预订部销售文员应懂得如何管理客人档案。
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