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service desk
英 [ˈsɜːvɪs desk]

  • n. 服务台:商店、酒店、图书馆、展览会等公共场所中为顾客或访客提供咨询、投诉受理或手续办理等服务的柜台或服务点;IT 服务台:在 IT 服务管理(如 ITIL)中作为用户与 IT 部门之间单一联系点的职能、团队或系统,负责受理故障报告与服务请求

网络释义

  服务台

服务台(Services Desk)是面向客户服务的统一接入点,是IT与业务的统一交互层,其包括了服务输入和交付。

基于12个网页-相关网页

短语

The front desk services 总服务台服务项目

Total help desk services 总服务台服务项目

Help Desk Services and support 桌面服务和支持

Help Desk Services 服务支援中心服务

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权威例句

  • To get a hands-on view of what the use of personal devices has meant for IT, I turned to Brian Madocks, CEO of PC Helps, a services firm that provides supplemental help desk support for companies of all sizes.

    FORBES: "I Want My iPad": Avoiding IT Consumerization Pitfalls

  • Throughout that first week, we continued to provide critical services such as customer service, help desk, technology operations, and finance support for our global enterprise.

    FORBES: Good News After Bad

  • Naturally, Goldman is in the process of trying to centralize all equity orders from every part of the firm, including its block trading desk and the division that services high net wealth clients, to increase its market share of all equities traded.

    FORBES: Watch Out For The Quants

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