With their massive number of customer touch points, they're so data-rich that they know what products and services customers want before consumers even know it themselves.

借助大量的顾客接触点，以及异常丰富的数据，零售商们甚至比消费者自己更早知道他们想要什么样的产品和服务。

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Listening to customers is now part of the mantra of new management in public services.

倾听顾客的要求是当今公用事业新型管理准则中的一部分。

《柯林斯英汉双解大词典》

The users of their services are not their customers.

他们服务的用户并不是他们的客户。

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Now customers can also use their M-Pesa accounts to pay bills, make purchases or pay for services like taxis.

VOA: special.2009.11.02

Not only did Wall Street lose big in the election, investors and financial services customers still have a fighting chance for some real consumer protection.

FORBES: The 'Other' Fiscal Cliff: Unfinished Financial Reforms

Yet we did an audit with one of our large financial services customers and found that 75% of its employees had access to confidential information not required for their jobs.

FORBES: Leadership

Other providers of internet services, such as AOL, have complained bitterly that they are not able to offer the services customers want because of the lack of access to BT's local network.

BBC: BT forced to open network