The knowledge of the Service Level Manager needs to cover all the technologies used across the solution, including the existing systems supporting the Common Customer Data Service.
服务水平管理人员的知识需要涵盖解决方案中使用的全部技术，包括支持公共客户数据服务的现有系统。
Joe Kaczmarek, Associate Partner and Service Area Manager for IBM Business Consulting Services, explains, "Rational Rapid Developer was the cornerstone of our solution."
Joe Kaczmarek, IBM商业咨询服务合作伙伴和服务区副经理解释到：“Rational Rapid Developer是我们解决方案的基础。”
In this solution you don't touch the Web service proxy configuration, but you configure the user agent object of the XML manager, which is referenced by the Web service proxy.
在这个方法中，您不需要修改如上代理配置，但是您需要配置XML管理器的用户代理对象，它是由Web服务代理引用的。
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