And Twitter, at the request of the State Department, delayed a planned shutdown of its service for maintenance.
VOA: special.2009.06.20
This service ComcastCares would take any form of servicerequest from customers online and respond through the efforts of a team of customer service representatives.
What could have been a customer servicerequest that fell into the black hole of customer service requests, this one was, instead, a Ninja-like example of surprising and delighting the customer.