Airlines' flight service managers ensure that flight attendants adhere to personal appearance and preflight requirements.
航空公司的飞行服务经理确保空乘人员遵守个人外貌和飞行前的要求。
SERVQUAL has been favored by service managers with its powerful problem diagnostic function.
SERVQUAL以其强盛的题目诊断功能而被服务管理者所青睐。
Handles complaints promptly and efficiently, taking the necessary action, and informing other Guest Service Managers for follow up, where appropriate.
采取必要行动,及时有效的处理顾客的不满,适当的时候告知其他宾客服务经理。
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