The easiest way to do this is by creating a wiki for your FAQ or Customer Service knowledge base.

最简单的办法就是在您网站的FAQ(常见问题)或者客户服务知识库中采取类似Wiki的方式建设。

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Possess a high level of product and service knowledge in order to promote services and facilities to customers.

控制高水准的产品和服务，以便提供良好服务给客户。

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This paper expounds the necessity of service knowledge organization of library newspaper and periodicals resources.

本文阐述了图书馆报刊资源服务性知识组织的必要性及其构划思路和流程。

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Google launched its contextual and intelligent search service, Knowledge Graph, only a few months ago.

ENGADGET: Google Knowledge Graph coming to all English-speaking nations tomorrow, adds lists to results

Plus their analytics-supported approach also enabled Gemvara to track design favorites and buying patterns to keep honing what it offers and how, thus growing their customer base and per-customer sales while honing customer service, based on the knowledge of how customers want to be served.

FORBES: Finally an Enterprise Roadmap for Capturing the Full Power of Social

"There is, to my knowledge, no other service anywhere in the world that can provide a full, multi-leg, journey planning capability based on an ever changing real-time set of schedules, " he boasted.

BBC: Train information now in real time for journey planners