The most important characters which affect customer retaining are satisfaction, service quality and service justice.
得出对客户保持有重要影响的几个因素,主要是客户满意,服务质量,服务公平三个因素。
Relationship between causal attribution and service justice, and the one between service justice and customer trust were exmained.
通过对广州市内几家餐馆的顾客进行问卷调查,探讨顾客归因、服务公平性及顾客信任感之间的关系。
The hacker was acquitted in the trial that ensued, but the judgement revealed flaws in the 1990 Police and Justice Bill, consequently amended to ban any and all denial of service attack.
虽然在随后的审判中黑客被无罪释放,但是这也揭示出1990年的Police and Justice Bill(译者注:英国的警察与司法法案)存在缺陷,从而通过修正案来禁止任何的拒绝服务攻击。
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