The content contained in the knowledge base can be distributed from within Service Cloud or added to your website.

Salesforce的知识库是一个简单的平台，你可以用它管理提供给顾客的帮助信息。 知识库的内容可以从服务云产品内部发布，也可以添加到用户自己的网站上。

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Does SOA Apply to Cloud service models?

SOA是否适用于云服务模型？

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Cloud service consumer. Again, we include the cloud service customer in the reference architecture because it's relevant to an all-encompassing security treatment.

云服务的消费者：同样，我们之所以把云服务的客户包括到架构中是因为它对于全面的安全性讨论很重要。

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One research survey found that almost 70 percent of Americans use at least one cloud service.

VOA: standard.2010.06.22

"We become afraid to use those services. We don't trust the fact that when we put our data into one of these cloud service providers that it is actually going to be protected."

VOA: standard.2010.06.22

It's completely out of date." Stanley says inconsistencies in the law have made it easier for law enforcement and government agencies to demand that service providers give them consumer data stored on cloud servers.

VOA: standard.2010.06.22

As a big Salesforce.com customer for both Sales and Service Cloud, I obviously hope the company stays focused on delivering success to its customers.

FORBES: Sales Pressure Cloud Hype

The application, called Genesys Connect for Service Cloud, will integrate with the Salesforce.com platform to allow for voice and multi-social network customer service capabilities.

FORBES: Genesys Teams Up With Salesforce For Customer Service

Amazon also introduced its online storage service Cloud Drive last year.

WSJ: Hype Hangs Over Dropbox