The BBC came under fire last year after Brand and Ross left a seriesof obscene messages on Mr Sachs's answering machine during a recording of Brand's radio show.
As the passage implies, even something as seemingly simple as an airplane flying in the sky is actually just one part of a large sociotechnical system composed of various human and machine elements, from the pilot and airplane to a seriesof airports, communication and navigation systems, bureaucracies, regulations, rules and norms of flight, and more.