“The new open ticketing layout emphasizes the use of electronic self-service kiosks to speed the check-in process and minimize lines, ” says Debbie Price, vice president of the airline’s Houston hub.

“新的值机区加强了电子值机设备的应用，它们可加快值机流程并尽可能地缩短等候队伍，”大陆航空的休斯顿枢纽副总裁Debbie Price表示。

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It was not the most adept early adopter of online ticketing, self-service airport kiosks or in-flight technology and entertainment.

FORBES: Magazine Article