Personally, I prefer the second option.
就我个人而言,我倾向第二种选择。
The second option also involved going over to the shelf.
第二种选择也包含走到书架前这个动作。
The second option also involved going over to the shelf but, this time, removing the book and then subtly holding onto it for just an extra moment before placing it in the customer's hands.
第二种选择是走到书架前,但是这次,把书拿开,然后稍微多拿一会儿,再把书放到顾客手中。
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