"One of the key elements here was flattening the hierarchy in the operating room so that everybody, the scrub tech,the nurse, the surgeon,the anesthesiologist, whomever it is in the operating room could bring up any concerns they had about the patient."
VOA: special.2010.10.20
There were serf-like doormen, invisible porters who hauled out the trash, a squad of Polish maids who came Wednesday and Friday mornings to pick up after Kendall and scrub the toilet in the Moorish bathroom and tidy up the sunny kitchen where he ate his lunch.