The most recent report, from the Independent Commission on Banking (ICB), recommended last year that people and businesses wanting to change banks should be able to switch accounts within seven days and provide a safety net to catch any stray direct debits or standing orders for a year after any account was switched.
Mid and West Wales Fire Service was also criticised over plans to switch 21 full-time firefighters in Powys to community safety work, replacing them on emergency duties with volunteer crews.