EditionManagercan also be used torollout theneweditionto a testclusterin the productionenvironment, whichimproves the chancesof a successfulapplicationupgrade.
In addition, some Bank of America branch employees in the Northeast have already been trained to handle the first phase of a U.S. rollout, one branch manager said.
General Mills used SAP CRM 7.0 along with the Sybase Unwired Platform (SUP) in its deployment, which enabled 200 bakery and food service salespeople to access customer data in the field using their iPads, said Kerry Gustafson, the IS manager at General Mills in charge of the CRM rollout.