"We would urge people to start thinking about Christmas post and stocking up on second-class stamps now, " said Robert Hammond, of Consumer Focus.

BBC: Royal Mail's Price Finder website hits glitch

"Energy firms must give their customers a fair deal and make these cuts before winter bills start to hit, " said Robert Hammond, of Consumer Focus.

BBC: Warning shot over UK energy bills

"Consumers tell us that post will still have a role in their lives in five years' time and the postal service must reflect their changing needs, " said Robert Hammond, of Consumer Focus.

BBC: Price cap for parcels confirmed by mail regulator Ofcom