如何搭建流程绩效管理体系 和度量指标来增加流程优化的可操作性,量化客户体验。BT 将整合后的三大流程(L2C、T2R、C2M)分别进行了基于一次成功率(right first time,RFT)和服务时长(cycle time,CT)的全程度量和考核。 (3)标杆案例分析。 在评价的过
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Do it right first time 第一次做好 ; 作一次就要作好
right-first-time 一次准确性
right-first-time dyeing 一次准染色
Right the first time 一次做对
Do Right At First Time 深信程式应该一开始就要做对
first time right 一次成功
Richard: Got it right first time!
理查德:一次就猜对了!
Good acoustics in a recording studio is crucial to the success of a project, and the financial implications of failure means getting things right first time is essential.
录音室中好的音响效果是项目成功的关键,并且项目失败将带来的经济损失让我们明白一开始就把事情做好的重要性。
By defining a structured approach to market analysis and requirements specification, this training helps you get it right first time.
通过定义一个市场分析和需求详细说明书的结构化方法,这次培训将帮助你首次就把产品定义做正确。
Freedman says spending more money now to help the public defender's office may ensure the courts can process cases right the first time.
VOA: standard.2009.05.22
So realize you don't have to get it right the first time, but you have to listen and watch to what actually those problems are and that is one of the roles your teaching fellows play.
请认识到,并不是要你第一次就把事情搞对,但是你必须听听,看看,问题是到底什么,这也是你们的助教,扮演的一个角色。
They don't, out of whole cloth, get it right the first time.
他们并不是一次性就从整块布料中,把这个程序提取出来的。
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