如何搭建流程绩效管理体系 和度量指标来增加流程优化的可操作性,量化客户体验。BT 将整合后的三大流程(L2C、T2R、C2M)分别进行了基于一次成功率(right first time,RFT)和服务时长(cycle time,CT)的全程度量和考核。 (3)标杆案例分析。 在评价的过
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Do it right first time 第一次做好 ; 作一次就要作好
right-first-time 一次准确性
right-first-time dyeing 一次准染色
Right the first time 一次做对
Do Right At First Time 深信程式应该一开始就要做对
first time right 一次成功
Richard: Got it right first time!
理查德:一次就猜对了!
Leslie: Right first time. Are you thinking what I'm thinking?
莱斯利:第一次说对了。不知道你想的是不是跟我一样?
Taxonomists do not always get it right first time, of course, and what looked like one species may rightly later be seen as two.
当然,物种分类学不可能一步到位,以前曾被归为是同一物种的生物,按新的定义就有可能就被修正2个物种。
Freedman says spending more money now to help the public defender's office may ensure the courts can process cases right the first time.
VOA: standard.2009.05.22
So realize you don't have to get it right the first time, but you have to listen and watch to what actually those problems are and that is one of the roles your teaching fellows play.
请认识到,并不是要你第一次就把事情搞对,但是你必须听听,看看,问题是到底什么,这也是你们的助教,扮演的一个角色。
They don't, out of whole cloth, get it right the first time.
他们并不是一次性就从整块布料中,把这个程序提取出来的。
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