Win the market with leading technology, quality service return customers.

以技术领先赢得市场，靠优质服务回报客户。

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Customer acquisition costs for return customers are much cheaper than for new customers.

在老客户上所花的获取客户的成本比开发新客户要便宜得多。

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More and more major online retailers are offering free and convenient returns, and the experience is creating return customers.

FORBES: How Reverse Logistics Makes Online Returns Easy And Keeps Customers Happy

Anyone who stops by is promptly given a nickname - divulge your favourite footballer or hobby, and there you have it - and return customers are treated to warm greetings and hot tea.

BBC: Get lost in a Moroccan souq

However, the firm does not believe return customers at its UK stores were affected - or that chip and pin data in the UK was accessed as none is stored on the systems in Watford.

BBC: NEWS | Business | Hackers target TK Maxx customers