Based on this spot, the research of the IT enterprise customer relation management appears extremely essential.
也正是基于此想法，本文试图从理论和实践相结合的角度对IT企业客户关系管理进行研究。
From the research, it knows that customer value creation enterprise capability is a capability system consisted of various elements connected with some relation.
研究得知：基于铁路货运客户价值创造的企业能力是一个由多种要素按照一定关系相互连接而组成的一个能力系统。
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