Improve customer service quality by analyzing and updating processes and work instructions related to customer service.

通过分析、更新相关的客户服务流程和工作指导提高客户服务质量。

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A last point: What about ranking the quality of users' manuals and instructions?

最后指出：怎样提升使用说明书和指导书的质量？

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Formal work instructions are issued where a lack of such clear instructions would adversely affect the quality of the product and when further clarification is considered necessary.

如果缺乏明确的工作指导，将对产品的质量造成不良影响，或则，需要进一步对作业情况进行说明时，应发放正式的工作指导书。

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The deaths are often blamed on inadequate training, poor quality vehicles or on drivers ignoring safety instructions.

BBC: China fireworks truck blast causes deadly road collapse

An in-built speaker then delivers the highest quality audio for loud and clear navigation instructions and calls.

ENGADGET: TomTom bringing its navigation app to Android in October, keeping mum on the details

Dr. Wolf, of Northwestern University, and other researchers, in partnership with the National Institutes of Health and the Agency for Healthcare Research and Quality, recently completed a trial testing a pill-bottle label that provides more explicit instructions and larger font size.

WSJ: Ring, Buzz, Flash: It Must Be Time to Take Your Medicine