And recently, the company announced additional layoffs to the 800 already--about 1, 250 more at RBS Citizens over the next couple of years, mostly in the bank's technology, purchasing and property services division.
Note: there is no connection between the for-profit education concern, the Apollo Group, which owns the University of Phoenix, and Apollo Global Management, the private-equity business that is purchasing the McGraw-Hill education division.
To break down the barriers he assigned people who might otherwise never speak to one another--say, French engineers and Brazilian purchasing managers--to work together on the division's problems.