Attorney General Cuomo, based on numerous customer complaints, accused the company of keeping customers on hold for hours when they called in to the helpline, not providing warranty services or technical support, while the financial services branch engaged in abusive debt collection practices, misled consumers about the financing terms, and failed to provide rebates.

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Dries Buytaert is chief technology officer at Acquia, a commercial open source software company providing products, services and technical support for the open source Drupal social publishing system.

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Ms Sandbach also welcomed the government's new broadband initiative, providing grants for broadband services and technical advice for rural businesses in Wales.

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