Support a customer-centric inbound program coupled with an outbound follow-up and nurture strategy to foster engagement and retain customers.

FORBES: Knowing Your Buyers Is Half The Journey

Rather than focus on making goal-setting a dynamic, business-centric process, it became an HR compliance program.

FORBES: How Talent Management Drives Financial Performance

At the kick-off of the NYDHA program, Dr. Nirav Shah, the New York State Commissioner of Health, explained how the NY Health Home program is a key plank of how they are shifting from a hospital-centric view of healthcare to one that extends beyond the hospital walls.

FORBES: NY Digital Health Accelerator Is a Model to Emulate: Startup's Perspective