We agree wholeheartedly with other attendees that we should learn to work together as an industry in areas such as accountability, customer service, product development and technology.

我们和其他与会者都很赞成行业内人士应在可靠度、客户服务、产品开发和技术等方面增进合作。

youdao

Coordinates continuous improvement goal activities in areas of customer satisfaction, product and service quality, cost reduction, and safety with the respective functional managers. Wor...

配合相关的职能部门经理从客户满意度、产品和服务质量、成本降低及安全生产等方面进行持续改进。

youdao

Moreover, as collaboration across product and service areas, across geographies, and with external partners (vendors or customers) increase, having processes and technologies to facilitate and capture the output from that collaboration will be essential.

FORBES: Five Ways to Prepare IT to Drive Productivity

Social business leaders are prepared and eager to have their customers actively participate in the business by leaving their virtual doors open and lights on encouraging ongoing participation across product, marketing, sales and service areas.

FORBES: Social Business: You're Doing It All Wrong

For most companies, new capabilities will need to be sourced externally in five main areas data analytics and insights, product and service innovation, content and communications, customer experience design and delivery, and brand, reputation and citizenship.

FORBES: Building Your Customer Engagement Ecosystem