Chapter One: Basic concepts of process improvement, along with their history, benefits, and possible approaches to applying them.
第一章：过程改进的基本概念、历史、好处，以及可能的应用方法。
Total Quality management (TQM) and business Process Reengineering (BPR) are two popular management approaches for business improvement.
全面质量管理(TQM)与企业过程重构(BPR)是当今提高企业进步的两种流行的管理方法。
应用推荐