Process Change Management of Financial Industry: Six Sigma or Lean?

金融业流程变革管理：六西格玛还是精益？

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First, we provide the influencing factors model of business process change management from "hard" and "soft" views.

首先，从“硬”因素和“软”因素两个角度提出了流程变革管理的影响因素模型。

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In this dissertation, we try to do some research on influencing factors and dynamic mechanism of business process change management.

本文试图对影响流程变革管理的关键因素及其动态机制进行深入研究。

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In each phase, from planning and assessment to implementation, several factors must be carefully considered, including technical infrastructure, process, application, change management, data management and project management.

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In the process, Microsoft forgot the basic tenets of change management.

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One of the reasons that change initiatives fail is because senior management fails to engage in the communication process.

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