HP's printer division recently began a remote-conferencing and document-sharing service called Halo, which has 15 corporate customers.

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In a statement, OKI Europe said its parent company OKI Electric had recently announced "essential" restructuring of its global printer division to remain competitive and profitable.

BBC: Printer firm OKI to axe 175 jobs at Cumbernauld plant

And the setup let each side avoid accountability: If a new printer flopped, was it because of bad design in the printer division--or because CSG had done a poor job in selling it?

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