Objectives: To analyze the causes leading to faults in pharmacy of outpatient department and to adopt preventive measures.

前言： 目的：分析门诊药房差错产生的原因及防治措施。

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To reduce emergency pharmacy dispute and improve hospital patient relation, the article analyzed dispute causation and presented preventive measures.

目的：为减少急诊药房药患纠纷，改善药患关系提供借鉴。

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