The pre-production model had a poor shutter button, which is a bit of a disappointment since this is usually a well used button, and considering the effort put into the external screen. (Let's hope that this'll get fixed for production models.) The reviewers found that the main keypad was great, with a not-too-rubbery feel, and the UI is an improvement in all the areas that count -- snappy, clear, and customizable.
ENGADGET: RAZR 2 V8 gets hands-on review Mobile