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potential expectation

网络释义专业释义

  潜在期望

潜在期望

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  • 潜在期望 - 引用次数：3

    The article deals with the guidance of Two-Factor Theory. There are two kinds of customer expectations, which are basic expectation and potential expectation.

    利用双因素理论对顾客满意陷阱即顾客关系管理中高满意度、低忠诚度的现象进行了分析 ,指出顾客的期望有基本期望和潜在期望 ,基本期望类似于保健因素 ,而潜在期望类似于激励因素 ,满足顾客的潜在期望才能激励顾客忠诚。

    参考来源 - 顾客满意陷阱的成因与对策新论

·2,447,543篇论文数据，部分数据来源于NoteExpress

权威例句

  • They're very aware of language and how it functions and its potential to amuse, its potential to set up expectation and to create surprises.

    NPR: Barenaked Ladies Meet Shakespeare

  • So if, as bonds apparently already are, the stock market begins to anticipate higher interest rates, that could be yet another potential catalyst for my expectation that the market will run into trouble again this summer.

    FORBES: Jobs Report Not A Green Light To Buy Stocks

  • Without that expectation, could potential buyers have come in, taken a sober look at Lehman and purchased it?

    FORBES: Moral Hazards

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