"Slacker is the most complete music service on earth, with 10 times the music of Pandora, expert- programmed stations Spotify can't touch, and personalization that satellite services only dream of, " said Jim Cady, CEO, Slacker.

ENGADGET: Slacker reinvents itself: simpler, more approachable internet radio

Customers are connecting through brick-and-mortar stores, social media, e-commerce, blogs, Twitter, mobile apps, mobile bar-codes and even geo-location services that offer personalization and immediacy.

FORBES: The New Art And Science Of Great Customer Experience

Among the drivers are identity and security, data analysis and personalization, network optimization, contextual services, next generation communications services and monetization.

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