The Blueprint for Water report measures the Government's performance against 10 steps to sustainable water by 2015.

BBC: UK water resources 'left to weather's mercy'

To encourage a culture of openness, he says he informs his roughly 105 staffers about areas "where I fell down in the prior year" cited in his annual performance evaluation and outlines corrective steps.

WSJ: Transparency Pays Off In 360-Degree Performance Reviews

The clinic said it was taking steps to improve its performance.

BBC: Lister Surgicentre in Stevenage