The inspection report also highlighted the need for the PSNI to make customer service central to the work of all staff by ensuring "it became embedded in its performancemanagementanddevelopment system".
However well designed and implemented talent management strategies, including performance recognition, learning anddevelopment, career and succession managementand appealing work environments, are stronger and enduring approaches.
Research, identify and discuss ways to strengthen the performancemanagement culture at UNESCO, including the development of bilingual guidance materials.