...服务的激励,即高强度的激励方案诱使服务模块提供商降低成本,但会提高模块提供商提供高质量服务的可观察成本(perceived cost),这种挤出效应意味着质量的重要性与最优激励方案的强度高度相关。
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Customer value is the difference or ratio of customer perceived benefit and customer perceived cost.
顾客价值是顾客感知收益与顾客感知成本之差(或之比)。
Cost-Benefit Analysis: any given option is evaluated based on its perceived cost and benefit relative to all other available options.
成本-收益分析:对于任何可能的选择,评估时都要基于可预期的开销和收益,并与其他可选项进行比较。
The perceived cost and value of feedback seeking mediate the relationships of achievement goal orientation, leadership style with feedback-seeking behavior.
成就目标定向和领导风格通过对反馈寻求的价值认知和成本认知间接影响个体的反馈寻求行为。
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