"Unfortunately, I don't have an update or timeframe to share at this point in time, " PlayStation spokesman Patrick Seybold said in a statement on Monday.

CNN: Mark Milian

In a press release on the Playstation Network blog, spokesperson Patrick Seybold added a lengthy explanation of how the company plans to respond to the hack, including adding new layers of security, changing how it encrypts customer data, and appointing a chief information security officer.

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