Listening is an essential part of communication, and it is different from hearing. Being a good and patient listener helps you not only solve many problems at work or home, but also to see the world through the eyes of others, thereby opening your understanding and enhancing your capacity for empathy. Besides which, you learn a lot from listening. As deceptively simple as listening to and acknowledging other people may seem, doing it well, particularly when disagreements arise, takes sincere effort and lots of practice.

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