She said if was "imperative" the resident received his mail earlier, he had the optionofsetting up a mail collect service, allowing customers to "collect their own mail" free of charge.
To ask a question you have to register, which also gives you the optionofsetting up a profile in the My Health Space section, where you can socialise with other members.
Although external ratings will probably appear in some form, many banks would prefer a third option: to use their internal ratings as a way ofsetting capital.