One story says it was first used during the early days of the telephone to tell an operator that a message had been received.
VOA: special.2010.02.28
The situation is especially difficult when your critic is anonymous, as then you first need to persuade a website or message board operator to disclose the person's identity.
Whether a message gets through depends on what phone the recipient is using, the operator they have signed up with and which part of that company's network they are currently using.